Do you own a store?
We have been asked several times whether we own a [physical] store. The answer to that question is simply no. We are primarily eCommerce sellers and this is our only selling platform.
Where do you ship to?
Currently, we ship to the United States and Canada, along with several select countries (please check the current list: http://shcc.ecrater.com/intship.php?storeid=87392). We are willing to ship internationally at no additional cost to you, but you must email us beforehand to request this.
How long does shipping take?
All orders are shipped from New York, USA. Shipping generally takes 3-5 business days within the United States, while international orders generally take 6-10 business days. Please bear in mind that the estimated delivery time is based on the seller's handling time, the shipping service selected, and when the seller receives cleared payment. We are not responsible for shipping service transit times. Transit times may vary, particularly during peak periods.
Can you expedite shipping?
Yes, however expedited shipping costs extra. All orders are shipped free of charge with USPS First Class by default. If you would prefer your order to be shipping via USPS Priority with delivery confirmation ($6) or USPS Express with delivery confirmation ($20), please send contact us BEFORE placing your order.
Do you give shipping discounts?
Yes, if you purchase more than one item, the discounted shipping is automatically calculated. There is also flat rate shipping available in which you can purchase as many items as you wish and total shipping cost will never exceed ten dollars.